The Problem
Traditional bug reporting often involves:- Screenshots that don’t tell the whole story
- Missing network request details
- Incomplete reproduction steps
- Back-and-forth communication to understand the issue
- “Works on my machine” scenarios
The Solution
Puggy captures everything that happens during a QA session:Screen recording
Full video recording of the session with audio support, showing exactly what the tester saw.Network logs
Complete HAR (HTTP Archive) format network logs with:- Request/response headers
- Timing information (waterfall chart)
- Request/response bodies
- Status codes and errors
Console logs
All browser console output including:- Logs, warnings, and errors
- Stack traces
- Timestamps
Screenshots
Visual evidence captured at:- Regular intervals during recording
- Manual capture via floating button
User interactions
Record and replay user actions:- Clicks and double-clicks
- Text input and form submissions
- Scroll events
- Page navigation
Product areas
Puggy has two main user-facing areas.Chrome extension
Use the extension to sign in, select a workspace, configure capture settings, record sessions, capture screenshots, and upload evidence.Console
Use the console to review sessions, search historical recordings, generate reports, create tickets, manage team access, and configure integrations.Key Features
Auto-Upload
Sessions can automatically upload to the console when you are signed in.Session Sharing
- Generate public sharing links
- Share directly to Jira, GitHub, ClickUp, or Slack
- Control access with organization members
Search & Filter
- Full-text search across sessions
- Filter by date, status, or tags
- Search within network logs and console output
Organization Support
- Multi-user organizations
- Shared session access
- Team collaboration
Use Cases
- QA Testing - Capture complete evidence during exploratory testing
- Bug Reporting - Provide your engineering team with the context they need
- Support Tickets - Help customer support document issues
- Training - Record sessions for onboarding or documentation
- Debugging - Analyze network and console logs for complex issues
Next Steps
- Getting Started - Set up Puggy and start recording
- Extension Overview - Learn about the extension
- Console Overview - Explore the web console
- Integrations - Connect with your tools